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Stuck at Going into Neopets index

Discussion in 'Program Help' started by Jrevil, Mar 28, 2013.

  1. Jrevil

    Jrevil Level I

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    Hi anyone with solutions to this?

    The AB cant log into my NP account
     
  2. BobaFett

    BobaFett Administrator
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    You're talking about using AU I assume? If so, and you are attempting to import your cookies, instead try logging in manually and be sure you type out your password slowly so that you can be certain you're not entering it incorrectly. If this does not work, it's likely your own firewall or whatever Internet security software you use could be preventing your from being authorized to use the program.
     
  3. Jrevil

    Jrevil Level I

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    Hi Boba,

    I've disabled my windows firewall and internet protection software. But still it doesnt log in,
    what do u mean by log in manually?
     
  4. BobaFett

    BobaFett Administrator
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    Type out your username and password instead of importing your Neopets cookies if that's what you're doing.
     
  5. Jrevil

    Jrevil Level I

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    I've typed it out on the AB but it is just saying Beginning login
     
  6. BobaFett

    BobaFett Administrator
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    Wait, can you clarify your problem? Are you unable to authorize the program? Or are you unable to login to Neopets? Make sure you're authorizing the program first with your Neofriends.net username and password and then, after its authorized, use your Neopets username and password to login.
     
  7. Jrevil

    Jrevil Level I

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    OOps sorry. I am able to authorise already. Currently,the issue is i am unable to login to Neopets...