Well I just did.... so, does any wise soul here know how the screw that's possible? My bank's fine, but the money I'm holding sure ain't. I should be holding about +2000 NP, and it seems to me there should be no way you could ever go negative anyway. I'm fairly pissed. Please help. Thanks
Nope, never touched the auction yet. I've just been doing dailies & games for the past few days, stacking up my NP. I was thinking about playing more games tonight... now I think I'm gonna pass.
I've gotten negatives before, but not THAT much. If you have 0 NP on hand, and some random event (like the bug brothers) takes NP away from you, you go into the negatives. But I have no clue how you can be that much in debt, -17k is a lot for a RE...
it could be a glitch just ask the tnt and maybe they will get around to it before the weekend rolls around.
I know that you can get negatives if money is stolen and you had 0 np, but I'm clueless to how you'd have 17,000 missing..I know no event out there that takes that much when you have barely any np. Most likely a glitch.
STILL the same way this morning.... I COULD easily make it all back, but it's the principle of the thing, you know??
How does an Auction take your money? You have to have the money on hand to bid, and when you do... the money's taken right away.
As weird as it sounds, I think what happened was this: right before I logged off, I went to deposit 20,000 NP in my account and upgrade it to the next tier. I clicked the button to deposit and I saw "waiting for neopets.com" in the screen corner for three solid minutes @ which point I clicked on my NP total to go to inventory. It said I still had my money and when I went back, my bank account was the same. I did it again and THAT time it went through, but what if in some weird way they took the 20k out twice, once then and once later on? I think I was positive 2000+ when I logged out, so it makes sense (as much as any of this makes sense). Btw, if that IS what happened, and I think it was, it's worth mentioning that the 20k was NOT double deposited in my account.
Yeah, ask about it on The Neopian Times. They might help you or tell you why. I'ts never happened to me...
ive had it happen to me b4 was a while ago and i think it was related to the bank some how it was only 20k or so so i just never bothered with it..
The official response was "Thank you for your submission. We cannot refund any losses incurred by this issue, but thank you for bringing it to our attention. We are working to get the problem resolved as soon as possible!" Which in my personal dictionary means "I ain't gonna bother next time."
well that sucks but my sister logged in to neo the other day and had 100k that neither of us know where it came from she blames me but i had nothing to do with it
Well, believe it or not, the Neo Team gave me my lost neopoints back !!! I'm fairly happy about it Yea, though they freeze our accounts, I give them +110 bonus points for this gesture