I self froze an account a month or two ago. Now look at this. Hi, Thanks for writing. I have looked into your situation. However, I have noted that you already have five active accounts so I cannot return this one to you. If you have any other questions, don't forget to include the entire text of this e-mail with your username clearly at the top. This will help me better address your situation. Heather T. heathert@support.neopets.com The thing is..I only have 2 active accounts, but logged on to MORE than 5 {not my accounts} on my IP
Yeah. I Provided them with every single aspect of one of my old mains, and they said that they wouldnt release it since the birthday I posted was wrong.
They told me the account was inactive for too long {like half a year inactive} and they wont give me access back, and I only lost the birthday for it. I provided accurate info too. Dumb shxt. MCheezie - Not THIS big of a moron o_o
i think freezing accounts is much easier than creating new pets, coming up with new plots, creating new games... so yeah, they'd probably freeze for a hobby.
wow this does not make any sense, even though you provide all correct valid information except birthday, they won't give you back your account. i found that to be stupid. and i am starting to hate TNT now.
Well I didn't hate them until I noticed how much they don't give a flying fxck about their players. When I was little, like in grade 6, I read a book called Animal Heros and there was this German Shepperd there named Hustler who had some heoric story. So I made one of my first few accounts after the dog, and called it hustler828, and they froze me for having "hustler" in my user name and told me they froze me cuz I was scamming, and back then I had NO idea how to play neopets..let a long TALK to other people on it.
Lol that sucks, but it's a little funny. The hustler thing. Still, they're jerks if you provide everything but the birthday. I say we march on them. Or not.
yes! I hate it when they freeze accounts and the reason is something like "our automated system does not know why you were frozen" ! !
just whenever u make an account put the username password birthdate and e-mail in a text document and leave it on ur computer. thats what i do.
An account that I recently made got froze as soon as I made my first pet: Deady_the_Evil_Teddy which they said was an inappropriate name (which it isn't! I checked!). Yes, I agree that TNT can be absolute morons. I would give ANYTHING to talk to one of those faceless money-men (a manager) in the flesh and complain away.