Not sending activiation codes?

Discussion in 'Neofriends Help and Suggestions' started by Anonymous, Apr 5, 2009.

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  1. Anonymous

    Anonymous Guest

    I have a friend who was trying to sign up for the site today, and they signed up, but they never received an email with their activation code. I tried to make an account for them as well and have it sent to one of my extra emails, but I didn't receive an activation code either... Can anyone explain/fix this? If it's like this for everyone, we won't end up growing to be a bigger site...
     
  2. SoC

    SoC Moderator
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    Interesting
    has to be an admin who looks into it
    if you can post the user/or pm me
    i can request a new code and see if that works?

    Apart from usual, check junk spam folders etc
     
  3. Arkley

    Arkley Level III

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    Happened to me when I signed up, it went right into my junk folder for some reason. If it's not there, the only thing I can reccomend is that you check that you entered your email address correctly.
     
  4. SoC

    SoC Moderator
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    This is all sorted now :)

    -locked
     
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