What do you think my chances of being unfrozen are if i had been playing completely legit on my account and then got frozen for using a cheat or downloadable program? and any tips?
Not very good. Unless you have proof that you actually didn't cheat, and lots of patience. Keep sending in the unfreeze forms, wait until you get a reply, and if they don't unfreeze you, send it again.
Ya just bug the hell out of them basically. There is always that one staff member that will unfreeze you so keep trying
Hm, that is weird. Were you completely legit? If you were... and had no connection whatsoever to any accounts that were using cheat progs, I think you should be able to get the account unfrozen. But the only problem is that it may take forever.. since TNT sucks at responding. Good luck though.
Keep waiting and sending them mails till you get reply. I don't know how now. But I used to wait for 2 days and I got my reply. Regarding your account. Double check on all the PCs/Laptops. You might left out on one of them and someone just downloaded something that the TNT can 'sense'.
Yeah i was completely legit. Hopefully they hurry up, and could it be that i have programs on my system? because i do have them still lol
No.. there's no way they could tell you HAVE the programs. I don't think TNT is hacking any of its users . But yeah, if you've never bought NPs, or use programs, or be linked in anyway with a prog.. I really think there's a way you can get your account back. I'm curious as to why they froze you in the first place though. Try this website too. neopets-information-f82/using-bbb-org-to-get-your-account-unfrozen-t21826.html
If you were paying for premium, or ever had you can try BBB.org, fill out their form and you'll get a faster response from TnT, if they don't respond, send it again