So like I'm having trouble logging in Igloo Autobuyer

Discussion in 'Neopets Chit-Chat' started by cooldude1234, Jul 20, 2009.

  1. cooldude1234

    cooldude1234 Level I

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    I put in my neofriend account and pass and neopet account and pass

    however it says there's authorization issues o_o

    Can anyone help / know the answer to this problem?
     
    #1 cooldude1234, Jul 20, 2009
  2. Patty

    Patty Level III

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    check your antivirus

    or

    make sure you typed your user and pass right
     
    #2 Patty, Jul 20, 2009
  3. cooldude1234

    cooldude1234 Level I

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    It just says navigating login, and then does nothing

    I have AVG (it doesn't seem to be affecting anything o_o)

    does anyone know?
     
    #3 cooldude1234, Jul 20, 2009
  4. Patty

    Patty Level III

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    avg actually did affect my authorization process

    try disabling it and authorizing
     
    #4 Patty, Jul 20, 2009
  5. cooldude1234

    cooldude1234 Level I

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    how do you disable it o_o

    I can't seem to find a button that disables it
     
    #5 cooldude1234, Jul 20, 2009
  6. Elhoof

    Elhoof Level III

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    Not sure how relevant this is but I could not use igloo last night, it was because the site was down or something I believe. I can use now though, GL solving
     
    #6 Elhoof, Jul 20, 2009
  7. Shawn

    Shawn Level IV

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    If you tried it yesterday, then the simple answer is,
    The auth system was down.
     
    #7 Shawn, Jul 20, 2009
  8. cooldude1234

    cooldude1234 Level I

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    Um I tried it today, however it doesn't work :x
     
    #8 cooldude1234, Jul 20, 2009
  9. Commy

    Commy Moderator
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    If it's your antivirus, double click on the AVG icon found in your task bar.

    Go to
    Tools -> Advanced Settings -> Resident Shield -> Exceptions

    Once in Exceptions, add the path that contains the folder that has Igloo ABer within.

    Give that a shot, hopefully that'll work
     
    #9 Commy, Jul 20, 2009
  10. cooldude1234

    cooldude1234 Level I

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    I tried all of these >_<

    However it still doesn't work :(
     
    #10 cooldude1234, Jul 20, 2009
  11. Lightning

    Lightning Administrator
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    Umm, when it says, "Navigating Login", it's going to login page. You're getting stuck on the process of loading the login lol...o_O.

    Do you have any more anti-virus programs, .NET Framework installed (shouldn't be the problem), correct user and pass.

    Maybe, you might want to try Run As Admin or in Compatibility mode. Sometimes, programs that are just stubborn work in that :p
     
    #11 Lightning, Jul 20, 2009
  12. cooldude1234

    cooldude1234 Level I

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    Yeah it says navigating screen, but then it just stays like that (and then the login button becomes clickable after a couple seconds)

    I have Windows Vista so .NET Framework shouldn't be a problem :x

    and i'm positive my username/password is correct (double checked like 10 times)

    hm run as admin on compatibility mode :eek:? how do you do that o_o
     
    #12 cooldude1234, Jul 20, 2009
  13. Lightning

    Lightning Administrator
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    For run as admin, just right click the icon and you'll see it.

    For compatibility, right-click --> Properties. Compatibility tab...

    I don't think that should be your problem, although it may be worth a try...

    It may be Neopets updated their login :|; I'll check if I can login.
     
    #13 Lightning, Jul 20, 2009
  14. cooldude1234

    cooldude1234 Level I

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    ._. does it work for you guys?

    still not working >_<
     
    #14 cooldude1234, Jul 20, 2009
  15. Elhoof

    Elhoof Level III

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    Works for me man, has it ever worked for you? I thought I had a problem this morning, it started out not working and I logged on this site and tried again and it worked, I don't see why what I did would have helped and it was probably a coincidence, but it can't hurt to try :yup:
     
    #15 Elhoof, Jul 21, 2009
  16. cooldude1234

    cooldude1234 Level I

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    Yeah, so it still doesn't work...
     
    #16 cooldude1234, Jul 22, 2009