So yeah I have this account I made when I was 13. Fake birthday, what else is new. Somehow like almost a year ago, I logged on that account again because I got the password in the email {Before the implemented that birthday thing too}! I didn't want two pets on my main so I moved my coco jubjub on this very old account. Then I THINK I changed my birthday..{Were you ever able to? Someone told me birthdays were fixed and unchangable} So yeah..now I can't get in again..so I sent TWO emails to TNT.. and I got this piece of shxt TWICE. Hi! Thank you for your e-mail. You were asked to provide your birth date because you have not logged into this account for quite some time! This is a security measure to prevent someone from taking over your account. Before I can help you with this I'll need some information to verify that this is your account. Please send me your username, names on your neofriends list, names of any pets that may have been disowned that you created, items attached to the pet(s), and any PREVIOUSLY USED passwords that only the creator of the account would know. Also, please reply to this e-mail from the e-mail account that you used to sign up with. Thanks! If you have any other questions, don't forget to include the entire text of this e-mail with your username clearly at the top. This will help me better address your situation. Heidi M. heidi@support.neopets.com
I freakin hate when this stuff happens.I created an account for my baby sister when i was 9, after I found out my mom was having her. I thought she would like to play when she was older, so I Built up everything. TONS of NP's, I even spent 4-5hours a day in the pound before it was clossed, surfing for the perfect pets. I had got her AWESOME pets, Babies, Faeries, and two others. (All UC by Now) Then one night my older sister said she wwas gonna login and take the Baby for herself, it was like 3:00 am on the weekend, so I changed PW. and forgot it, so now the acct's been deleted
I got my old account back with very little information, actually. I told them "I don't remember if I changed my password, but if I did, the original one was probably ________" And maybe some other minor information, but they gave me my B-day back! Try here: http://www.neopets._com/~wikkedwings