Come on ! I know alot of peoples are submitting tickets for frozen accounts, but it's been a month and a half ! Just lemme know you got the freaking ticket ! I'm totally missing the plot and for once, there's a battle part in it and I had my freaking BD pet and set ready !!!! Please, I'll give up Attic Abing if you give it back to me !!! Not ! I'm fucking pissed. /rant
I think mooie has been waiting even longer than that? (maybe not mooie.. someone has though!) I know heather waited a long time.. and finally got a reply resulting in the account being uniced
Yea it took FOREVER! I don't even remember how long... so long that I had just given up on it being returned. And then one day, BAM, email from neo saying it's been given back! What's funny is I actually got a SECOND email from someone else saying, This is regarding your account blah blah but it looks like it's already been unfrozen so have a nice day. XD
I waited almost two months. And french support ticks me off to. They use a stupid auto reply. Don't even bother to help. Try the spanish support. They will reply within two weeks. and they are very nice.
My god... last time I used one for fun, it wasn't working too well. Don't want a lawsuit cause I told some girl staff member I want to shove my carrot somewhere. XD
I heard on another forum someone contacted Viacom directly and got a reply from TNT within the same day I just contacted Viacom (including my ticket number)...so we'll see how quickly I get a reply back
The thing is I don't have a ticket number... I filled the form for a frozen account, clicked submit and received a "thanks, we'll send you an email" kind of message.
hey tharoux, apparently german is going the fastest on tickets, try that, and if a translator doesnt work, feel free to ask me
I sent in a ticket beginning of August, checked that email last week and realize they replied Sept 30th. They asked me to reply with info on my acct which I already did when I submitted that ticket, so I replied and I guess...another month for reply...I jsut awnt my acct =="
Got a reply within two hours...lol: This is the GERMAN support for GERMAN users who are registered in GERMANY! You are an American user registered in ********** and need to write to the English support. They will take excellent care of your issues. Thank you FrauC Guess I shall try a proxy from germany now. XD
I practically submitted in English, Spanish, German AND Chinese. It took me about a month, they unfroze my account before even emailing me that they unfroze it. Then I didn't have the new pw, and requested for it. And then I finally got it back