Get Your Account Unfrozen Through Viacom

Discussion in 'Neopets Guides' started by Rise and Fall, Jun 17, 2010.

  1. Rundownandy

    Rundownandy Level IV

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    Yea, I think she must of had a typo there.
    And I asked them to prove it and show me the evidence against me along with a log of the IP address that the items were bought on.. But I never got a reply....lol......
     
  2. Rise and Fall

    Rise and Fall Level IV

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    ya they'll only go so far into telling you what happened...they cant give out too much information for security reasons or some bullshit
     
  3. BlazinDivah

    BlazinDivah Level III

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    Well this is worth a try... I miss my main :( If only they'd give it back!
    First Charolette told me it was frozen for selling pets/neopoints
    then..
    Emily told me I was frozen for giving out my password of some crap...
    XD
    ugh..
    *crosses fingers*
    lets see what they say lol
     
  4. Rise and Fall

    Rise and Fall Level IV

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    the regular neopets support staff are all retarded, you only get decent ones when you go through outside sources
     
  5. Rundownandy

    Rundownandy Level IV

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    Well, here's the email I got from their "investigation". I was sleeping during the time they claim I bought stuff.
    That's what I asked them to show proof for..
    And yes.. Ive been a member here since 2007... But I have no blackmarket posts in 2007..... Nor Have I done any buying of neopoints except from drdd10 in july of 08. And the account he sent me it on is not the one they listed in the investigation. I swear out of the past year or so, Ive gotten like 4 or 5 different claims of why I was frozen....

    And Im pretty sure june of 08 was the sql attack? if it wasn't it was a cg problem. because I clicked on a link not thinking twice and got logged out 20 minutes later....lol
     
  6. Rise and Fall

    Rise and Fall Level IV

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    so they run their AB detection programs in the middle of the night for ohio, well that's useful news :p
    Hal Rossum btw is lawyerbot, people on the bd chat found his facebook page one time :p
     
  7. Rundownandy

    Rundownandy Level IV

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    Haha, wow seriously? And yea, I know. Its not hard to get a proxy for ohio. I had my zip code on my account too. Either way, if someone got into my account...They were very very very smart....
     
  8. Shawn

    Shawn Level IV

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    Moreover, these
    purchases took place during the middle of the night for Ohio (and when
    we run the majority of our AB detection programs).


    Oh hell yeah thanks TNT.
     
  9. BlazinDivah

    BlazinDivah Level III

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    Well after 2 emails TO Viacom this was my reply
    (which took i think 2 weeks?)...


    Hi,


    We reviewed your claims regarding the account Xxxxx_Xxxxxx_Xxxxx and concluded that the account cannot be unfrozen.

    Upon review, we found that this account received Neopoints from a known and verified Neopoint seller. These Neopoints were received on March, 2010 without the exchange of anything equivalent in value to indicate a legitimate transaction.

    Upon further review, we found no evidence that the account in question was scammed or compromised at any time, indicating that the Neopoints were transferred into this account by the seller with your complete knowledge and permission.

    Because of the evidence in our records that we've provided for you here, this account cannot be returned to you.


    Abbey S
    The Neopets Team


    *turns back and cries*
    :back:







    >:) Fuck you neopets. Its on
     
  10. summer

    summer Newbie

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    Sending to Viacom doesn't work (anymore). They just forward the message to Neopets, then neopets in return sends you a message via email saying that you need to fill out a ticket. That was my recent experience anyway.
     
  11. dreamlorde

    dreamlorde Level III

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    ^^Aye - well, once someone posts in this forum 'This is how to get your account back', it's very shortly afterwards NOT going to be a good way to get your account back. The BBB and Viacom were good resources for honest players who were wronged. But this is a CHEATING website. How many people here do you really think have their accounts frozen unfairly? Really? So 2000304 people whose accounts were frozen for completely valid reasons contact this great resource to try to run game on them, and before long it's ruined for everyone.
     
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  12. vi3tdrgn

    vi3tdrgn Level I

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    omg, this guide sound so legit,

    I will try this out right now

    Thank you so much
     
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  13. upriser

    upriser Level II

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    Please read the site rules page about grave digging to get posts
     
  14. BobaFett

    BobaFett Administrator
    Staff Member

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    Please use the report button to report stuff like this Upriser.

    We don't generally consider a post to be gravedigging if it's in a stickied topic, so, even though the post was borderline spam, it's not a gravedig.

    :)
     
  15. jcrew729

    jcrew729 Newbie

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    well since this topic seems to be already dug out of the grave already, i think this is a great idea. does anyone know if it still works? my concern isnt really about getting unfrozen but rather...recovering an old account with a fake birthday. tried sending them a ticket but they didnt help so i guess ill try viacom
     
  16. zxzero

    zxzero Level I

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    Nice guide! I need to try to get a couple of accounts unfrozen. :p Thanks
     
  17. inlove1984

    inlove1984 Newbie

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    I havnt cheated yet and I just like getting advice on the site. :( I like talking about neo and plus viacom just ended up freezing all of my accounts 3 years agonizing;
    :( I hope neo replies soon *cry*
     
  18. arcussma89

    arcussma89 Level I

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    thnk you for this guide
     
  19. NorkLaw

    NorkLaw Level I

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    Well this seems like an useful way to get back some accounts.
     
  20. fallenyouth

    fallenyouth Level I

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    Haha, i have never had them unfreese an accout, why even try if you KNOW you did something wrong ?