Hello, Thanks for your inquiry. Your account has been frozen for cheating. This includes using any number of cheat programs, auto-refreshers, and leaving objects on the F5 key, and cheating in any number of our contests (including the Beauty Contest). All are considered cheating which is strictly against the terms and conditions that you agreed upon when you created your account. You can review our terms and policies here: http://www.neopets.com/terms.phtml and here: http://www.neopets.com/chatrules.phtml. Because you have violated our terms and conditions we cannot return your account, Neopets, items or anything else contained within that account. If you have any other questions, don't forget to include the entire text of this e-mail with your username clearly at the top. This will help me better address your situation. Emily T. emily@support.neopets.com Auto-generated reply ftw?
If you then email that staff member... until they reply asking for a getter reason you generally will get one. If not, try a different staff member. If you cause a nuisance of yourself.. you may get it back. Make up some bullshit story if you need too Ask them for the specific form of cheating you did... because you haven't cheated and blah blah blah Unless you can't be bothered... But if it was a legit account then fight for it. EDIT: although no one posted.. I hope someone got something out of it! Sorry for late notice... Only remembered at last minute! I can be closed now
My main got iced a few weeks ago for "Suspicious Activity", I sent it loads of reports to TNT and I never got 1 reply. This ever happen to anyone else? Im really pissed off that TNT arnt replying to any of my emails. Its really unfair because I know all the details about my account & I even emailed them from the original email address. -__-
has anyone actually been frozen for doing dailies on sides? I know it's "cheating", but I find it hard to imagine people actually losing their accounts for it
Started AB'ing on a brand new account January 1st and was iced this morning after reaching a grand total of 23 million NPs... Ugh!
WARNING! This account has been FROZEN for the following reason: This account was using an 'auto buyer' to buy things from Neopet shops. Booooooo! Had to get that freakin stamp huh!! Another bties the dust... FIRST time its been for using an Autobuyer though They're on to mee!!! > Time to switch things up a little maybe.
WARNING! This account has been FROZEN for the following reason: This account was found to be purchasing or selling Neopoints, Items and/or Pets. If you think the above reason was applied to you by mistake, please contact our support staff by clicking here. Don't forget to include your USERNAME and explain why you think your account should not have been frozen. If you DID break the rules, please do not contact us again. Your account will NOT be unfrozen and you will not get your Neopet or items returned. But, you are welcome to create a new account, as long as you follow the rules. ....... im.so.sad....... i cant believe this... bye bye 8 yr old main. . . . . . .
Oh crap man, sorry for your loss! How much were you buying/selling? Ahh now i'm scared to use the market [...]
Yeah... that's what I'm afraid of... I really want to use the market, but you have to be VERY careful...
JAIMEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE OMGGGGGGGGGG ): ^My side that had my Faerie Xwee + Royalgirl Usul ^Main. F*CK YOU TNT, F*CK YOU. I'M QUITTING.
omg so many people are getting iced lately :O Today I went into my random side account which I havn't logged onto for months and this message came up: This account has been FROZEN for the following reason: This account was deactivated by the owner. If this was not your doing or you'd like to reactivate it, please contact us by clicking here. However I don't recall ever self icing any of my accounts Its alright though since I didn't have much on there anyway, but I was just wondering, do they always put in the correct reason for why you got frozen, or do they just randomly shove something there sometimes? [...]
No I don't think they ever put anything random lol... and if it was self iced by the owner it's pretty easy to get it back if you email them and have enough info about it. I got CGed once and the person self iced the account after pounding one pet, so I was lucky enough to get it back within a couple days.
If you know your pass and birthday date and have done nothing wrong, I think you should be able to get it back... I would try, because if it's an aged account it's much better than a new one
You should be able to get it back. If you dont remember what you had in it use the activation email code to try get it back.
MEGZ!?!?!? is this because of me!?!?!!?!? .... if so... pm me and ill help you ... somehow... weather i have to personally buy some UCs for you. I was frozen cuz i was retarded and told pando to send my neofriends birthday prizes to my main *headdesk* x's 1000000 .... it was NOT from "selling nps or pets" thats for fcukin sure!!!!!
I got frozen today for ABing, got 3 mps last night and I am pretty possitive thats why. Lost about 16m.
Haha, I got one of my shells iced just now, as trying out a SS list and got a review and within 5 minutes it was gone, didnt lose much though, only like 500k.